New choose and book system
Book an appointment using the NHS e-Referral Service - NHSChoose and Book was an E-Booking software application for the National Health Service NHS in England which enabled patients needing an outpatient appointment to choose which hospital they were referred to by their general practitioner GP , and to book a convenient date and time for their appointment. Originally designed simply as an electronic booking system, Choose and Book was developed to enable patient hospital choice. It was introduced into the NHS from onwards. The contract was awarded to Schlumberger Limited 's Sema division just before its acquisition by Atos Origin. The software is based on Cerner Corporation 's Millennium e-Booking software.
Free To Choose - Milton Friedman on The Welfare System (1978) - Thomas Sowell
Defying Arthritis Together
The system was introduced in to enable patients who needed an outpatient appointment to select, with their GP, a hospital appointment at a convenient date and time. The Choose and Book system had been criticised for a number of years. This left patients frustrated with the lack of availability. He said the practices which wanted to use the system often had to leave it with secretarial staff to follow up with patients after consultations. GPs, by their nature, want the best for their patients, and so many chose not to use the prescriptive system. She said NHS England must understand what referring clinicians and organisations want from the new system.
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The decision to replace it with a potentially even more expensive e-referral scheme by follows a drop in its use by doctors and patients. During a recent investigation into NHS waiting times by the House of Commons' public accounts committee, MPs were told by NHS staff that while some GPs liked Choose and Book, many did not, and that not all outpatient appointment slots were available on it, limiting its usefulness. NHS England said last night the new e-referral system would use different technology, but it was unable to say how much the scheme would cost.
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The NHS e-Referral Service e-RS provides an easy way for patients to choose their first hospital or clinic appointment with a specialist. Bookings can be made online, using the telephone, or directly in the GP surgery at the time of referral. NHS staff can find out how to help patients to manage their referral online. Read more about changes to e-RS. Find out more by reviewing the advice and guidance toolkit. UK website. We are continually improving the service and many changes have already been made, and more are planned.